Refund policy

REFUND POLICY

We offer a 30-day return policy from the date of delivery.

To be eligible for a return:
- The item must be unused
- In original packaging
- In resellable condition

To start a return, contact support@ignivra.co.uk with your order number.

Refunds are processed within 5–10 business days after inspection.

We do not accept returns for items damaged due to misuse.

If your item arrives damaged or defective, contact us within 48 hours of delivery.